ItXCC = I teach eXtreme Customer Centricity

Thoroughly Researched.

Extensively tested.

Proven courses.

eXtreme Customer Centricity has evolved massively in the last years and is seen as one of the important strategical instruments to keep a business alive in a world where thechnology and startups that you don’t know today will decide on the pace your business needs to be managed tomorrow.
ITXCC – I teach eXtreme Customer Centricity is the result of experiencing that evolution first hand with my customers.
We live in a truly wonderful era where the future is shaped and re-shaped in only two/three year timeframes (and that timeframe is getting shorter and shorter) by litteraly anyone with a vision. More and more people and organizations realize the need to embrace this reality rather than to fight it. Extreme Customer Centricity was indicated as one of the strategies to embrace that future.

Show, don’t tell.

Now, before you continue reading, you really need to understand that I teach eXtreme Customer Centricity in a way that you are empowered to execute. Actually, if you are looking for a program related to some techy buzz, you best move on. You’re not gonna find that here. I am not talking about a facebook page for your company or the best technology you need for your customer service bots.
If you are looking for reading material, just for the sake of reading or knowledge absorption. You’re not going to find it here.

If you, on the other hand, are looking for inspiration, information, tools, actions, guiding, coaching on services with extreme customer centricity, you are very welcome to use my material.
Our program is built to empower you to act.

There is free material available to guide. I aim to make that free material better than someone else’s paid stuff.

Training and Coaching

You will find material that will help you to develop and deliver services for your customers. No matter what service you want to deliver to your paying customers! That’s right. Wether you want to deliver maintenance services as a plumber, exclusive hotel services as part of your AirBnB offer or improve your product experience by surrounding it with services… really anything is valid to find added value in the material you find here.

You’ll find the complete ItXCC suite of step-by-step systems for extreme customer centricity. Every course is thoroughly researched and tested before it earns our stamp of approval. That’s why I’m proud and confident to offer an unbeatable 100% money-back guarantee—try the ENTIRE course and then decide if it’s right for you.

How cool is that, as a service.

ItXCC: Inspiring workshops and keynotes on eXtreme Customer Centricity

Don’t hesitate to contact us for inspiring workshops and keynotes during your event via mail.